My heart sank at the death of DFS

A little bit of sadness washed over me today when I went to revisit my old employer’s website. DFS is basically no longer a going concern as much of it has been taken over by China Duty Free International Limited.

LVMH closed the deal in March for around USD293.8 million to sell their Greater China assets. When I joined, those stores in Hong Kong and Macau were generating billions in revenue per year each, and it was Veuve Clicquot champagne parties in the pantry.

We worked to increase the click-and-collect eCommerce sales with marketing and operations to bring customers to the stores and increase their spend. After fighting with multiple legacy systems, we enabled the business to increase the online products from 3K to 15K online globally.

Now all the work that all these smart people built is gone forever. 😢

If you have memories of working at DFS comment on LinkedIn.